Haven Health Management, a healthcare-based administrator company, has an available position for a Collections Controller as part of their new solution driven jobs that require a home/office-based combination in Port Elizabeth/ Johannesburg/ Bloemfontein/ Cape Town. The successful incumbent will report to the Senior Therapy Collections Controller.


  • Grade 12
  • Computer literate (intermediate) in MS Office (Excel/Word/Outlook)
  • 3 years’ experience in debt collection (experience in the healthcare environment will be advantageous)


  • Organisational skills
  • Effective time management skills
  • Ability to function effectively in a team environment
  • Ability to work under pressure and adhere to a tight deadline
  • Ability to prioritise workload
  • Problem solving and timeous decision-making
  • Accuracy and attention to detail to maintain high standards in work output
  • A superb work ethic and commitment
  • Accountability
  • Self-motivated
  • Flexible and adaptable to change to ensure productive performance
  • Effective management of “stressful” environment / situations
  • Able to function independently.
  • Good communication skills via all mediums
  • High level of ethical behaviour and confidentiality


  • Full management of debtors’ accounts
  • Facilitating debtor queries within the business
  • Follow up actions as well as liaising with attorneys
  • Preparation and distribution of debtors’ statements
  • Account reconciliation, in conjunction with the accounting department
  • Full accountability of all allocated accounts
  • Ensure monthly processing deadlines are met as required
  • Timeously alert Management of potential collection problems
  • Accurate and timely updating of Cash Flow Forecast
  • Ensure Accounts are reconciled correctly and timeously

If you meet the above criteria and have the relevant experience and attributes, please submit your CV to Shanice at clearly marked “CC-HHM” with three (3) contactable references. Should you not receive a response within two weeks after the closing date, kindly accept that your application has not been successful.

Closing date for applications is 25 August 2023

1. Relationships

Patient centred care allows you to connect with patients and make a difference.

2. Good salary

You are able to earn a salary that makes you feel secure.

3. Opportunities

Support and training is encouraged to grow and diversify your skills.

4. Environment

Pleasant work environment that is challenging and innovative.

5. Colleagues

Working alongside a multidisciplinary team of friendly colleagues and doctors.