The Nurture Health Group requires a Case Manager who will be based at our Newlands Hospital in Cape Town reporting to the Facility Manager.

The ideal candidate for this position is an individual who is:

  • Humble
  • Naturally curious
  • Self-disciplined
  • Persistent

Additionally, this position requires an incumbent who enjoys working in an environment that places an emphasis on a developmental approach to working and interacting with people (i.e. an individual that enjoys coaching others/being coached by others).

Key Competencies

  • Must be able to work in fast paced environment
  • Excellent in follow up/follow through
  • Excellent problem-solving skills
  • Must be able to work independently as well as in a team
  • Need to understand the difference between acute and rehabilitation services (as they are fighting for rehab not medical care – must be able to explain that to the funder)
  • Eye for detail – must be able to pick up errors in ICD-10 coding/discharge dates
  • Strong English language proficiency
  • Excellent telephone etiquette
  • Forward thinking skills – identify possible challenges

Required Skills

  • Patient Advocacy
  • Rehabilitation Services

Candidate Requirements
Applicants’ CVs will be evaluated against the following criteria:

  • Must be registered with SANC
  • At least 3 years’ case management/case management support experience in a Hospital or Medical Practice environment.
  • Exposure to Physical Rehabilitation Case Management will be advantageous.
  • Application of clinical knowledge in the risk management of patients in terms of length of stay and level of care is essential
  • Knowledge and understanding of all funders
  • Computer literate with strong administration and organizational skills
  • Proficient in current coding structures in the SA Health Care Environment.
  • Knowledge of therapeutic and special care patient needs environments
  • Must have received or be willing to receive the COVID-19 vaccination by date of hire to be considered. Proof of vaccination required.

Candidates with previous working experience in a physical-rehabilitation setting, will be preferred.
Suitable applicants will be invited for an interview, during which they will need to demonstrate:

  • Their understanding of the organisation and its vision, and the extent to which they embody the values and personality traits required by an ideal candidate for this vacancy.
  • Motivation to work in-/an interest in the physical-rehabilitation sector.
  • Strong clinical skills, and proven proficiency in the core competencies of nursing.
  • Excellent awareness of-/sensitivity to different cultural/religious practices, and proven ability to incorporate same into their daily work routine.
  • Effective teamworking skills (the ability to collaborate with others in line with the organisation’s purpose, and to gain the trust, commitment, and cooperation of others.
  • Proven ability to exercise self-management, as well as a high resilience to stress.
  • Excellent communication skills, and the ability to communicate effectively with a variety of individuals and professional groups (both internally and externally).
  • Excellent listening skills, and the ability to negotiate with-/persuade others.
  • Creative problem-solving ability, flexibility (willingness to change), and the ability to flourish in a dynamic work environment.
  • Proven willingness to assist colleagues and members of their team in the daily execution of their duties (as necessary to enhance performance and achieve stakeholder satisfaction).
  • Proven computer literacy.

If you meet the above criteria and have the relevant experience and attributes, please submit your CV to clearly marked “CMNWL” with three (3) contactable references. Should you not receive a response within two weeks after the closing date, kindly accept that your application has not been successful.

1. Relationships

Patient centred care allows you to connect with patients and make a difference.

2. Good salary

You are able to earn a salary that makes you feel secure.

3. Opportunities

Support and training is encouraged to grow and diversify your skills.

4. Environment

Pleasant work environment that is challenging and innovative.

5. Colleagues

Working alongside a multidisciplinary team of friendly colleagues and doctors.