CASE MANAGER AT NURTURE NEWLANDS- CAPE TOWN

The Nurture Health Group requires a Case Manager who will be based at our Newlands Hospital in Cape Town reporting to the Facility Manager.

The ideal candidate for this position is an individual who is:

• Humble
• Naturally curious
• Self-disciplined
• Persistent

Additionally, this position requires an incumbent who enjoys working in an environment that places an emphasis on a developmental approach to working and interacting with people (i.e. an individual that enjoys coaching others/being coached by others).

Key Competencies

• Must be able to work in fast paced environment
• Excellent in follow up/follow through
• Excellent problem-solving skills
• Must be able to work independently as well as in a team
• Need to understand the difference between acute and rehabilitation services (as they are fighting for rehab not medical care – must be able to explain that to the funder)
• Eye for detail – must be able to pick up errors in ICD-10 coding/discharge dates
• Strong English language proficiency
• Excellent telephone etiquette
• Forward thinking skills – identify possible challenges

Required Skills

• Patient Advocacy
• Rehabilitation Services

Candidate Requirements
Applicants’ CVs will be evaluated against the following criteria:

• Must be registered with SANC
• At least 3 years’ case management/case management support experience in a Hospital or Medical Practice environment.
• Exposure to Physical Rehabilitation Case Management will be advantageous.
• Application of clinical knowledge in the risk management of patients in terms of length of stay and level of care is essential
• Knowledge and understanding of all funders
• Computer literate with strong administration and organizational skills
• Proficient in current coding structures in the SA Health Care Environment.
• Knowledge of therapeutic and special care patient needs environments
• Must have received or be willing to receive the COVID-19 vaccination by date of hire to be considered. Proof of vaccination required.

Candidates with previous working experience in a physical-rehabilitation setting, will be preferred.
Suitable applicants will be invited for an interview, during which they will need to demonstrate:

• Their understanding of the organisation and its vision, and the extent to which they embody the values and personality traits required by an ideal candidate for this vacancy.
• Motivation to work in-/an interest in the physical-rehabilitation sector.
• Strong clinical skills, and proven proficiency in the core competencies of nursing.
• Excellent awareness of-/sensitivity to different cultural/religious practices, and proven ability to incorporate same into their daily work routine.
• Effective teamworking skills (the ability to collaborate with others in line with the organisation’s purpose, and to gain the trust, commitment, and cooperation of others.
• Proven ability to exercise self-management, as well as a high resilience to stress.
• Excellent communication skills, and the ability to communicate effectively with a variety of individuals and professional groups (both internally and externally).
• Excellent listening skills, and the ability to negotiate with-/persuade others.
• Creative problem-solving ability, flexibility (willingness to change), and the ability to flourish in a dynamic work environment.
• Proven willingness to assist colleagues and members of their team in the daily execution of their duties (as necessary to enhance performance and achieve stakeholder satisfaction).
• Proven computer literacy.

If you meet the above criteria and have the relevant experience and attributes, please submit your CV to shaniceh@havenhealth.net clearly marked “CMNWL” with three (3) contactable references. Should you not receive a response within two weeks after the closing date, kindly accept that your application has not been successful.